Please note each piece is carefully handmade therefore every mug is unique.
Size: 8 x 7.5cm
Cleaning instructions: Dishwasher safe
For UK orders we offer a flat rate standard shipping fee of £4.00.
We ship our standard parcels via Royal Mail, apart from larger items which we send via courier.
If you have bought several items, please be aware that we may need to package these items separately to ensure their safe travel.
We hope you love our products as much as we do, but should you wish to return your order, you can send your item/s back to us within 14 days of the delivery date, provided they are returned in the condition in which they were sent to you and are in the original packaging. We reserve the right not to refund you if your returned items don't meet the above terms.
As most of our items are handmade, natural imperfections and small differences between items may exist. Some items made from delicate materials may also experience natural wear and tear over time, which is to be expected.
Please email firstname.lastname@example.org to register your return request and we will send details on how to return your item/s. Once your return is received, your refund will be processed within 5-10 business days. Postage fees will not be refunded.
Please note that returns are not free at this time and we advise sending the item tracked with proof of postage. If the item is lost or damaged in the post, we will be unable to process your refund.